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Provider Support Contacts

Arkansas Medicaid APII Help Desk
Hewlett Packard Enterprise
Telephone: 501-301-8311 or 866-322-4946 
Email for General Inquiries: ARKPII@dxc.com 
Email for PCMH Enrollment Applications Only: ARKPCMH@dxc.com

Arkansas Foundation for Medical Care (AFMC)
Telephone: 501-212-8686 
Fax: 501-375-0705 
Email for Episodes of Care: shurt@afmc.org 
Email for Patient Centered Medical Home: pcmh@afmc.org 
Website: https://afmc.org/health-care-professionals/arkansas-medicaid-providers/policy-and-education/

Beacon Health Options
Telephone: 501-707-0950 
Email: ARProviderRelations@beaconhealthoptions.com 
Website: https://www.beaconhealthoptions.com/providers/

Advanced Health Information Network (AHIN)
Telephone: 501-378-2336 or 855-822-2446 
Email: customersupport@ahin.net
Website: https://secure.ahin-net.com/ahin/Session/logon

Arkansas Blue Cross and Blue Shield
Episodes of Care
Telephone: 888-800-3283 
Email: APIICustomerSupport@arkbluecross.com 
Patient Centered Medical Home
Telephone: 501-378-2370 
Email: PrimaryCare@arkbluecross.com 
Website: www.arkansasbluecross.com/providers/

QualChoice (QCA)
Telephone: 800-235-7111 
Email: pr@qualchoice.com 
Website: www.qualchoice.com

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